Support
Frequently Asked Questions
Answers to common questions about Floraelle, bacterial vaginosis, vaginal pH and vaginal hydration. This information is general in nature and does not replace advice from your pharmacist or healthcare professional.
About Floraelle
What is Floraelle?+
Floraelle is a non-hormonal vaginal gel containing Lactic Acid and Sodium Hyaluronate, designed to support vaginal pH, microbiological balance, moisturisation and comfort.
What is Floraelle used for?+
Floraelle is used for the treatment of bacterial vaginosis and relief of associated symptoms, and to support vaginal moisture and pH.* The final wording published here will match the Australian approved indication.
Is Floraelle hormonal?+
No. Floraelle is a non-hormonal product.
Does Floraelle have a fragrance?+
Floraelle is odourless.
How many tubes are in a box?+
Each pack contains seven 5 mL single-use tubes.
About BV
What is bacterial vaginosis?+
Bacterial vaginosis (BV) occurs when the natural balance of bacteria in the vagina becomes disrupted, and bacteria associated with BV can become more dominant.
What causes BV?+
BV is associated with a disruption of the natural vaginal bacterial balance. A number of factors can influence the vaginal environment, including changes in vaginal pH.
What are common symptoms of BV?+
Symptoms may include unusual vaginal discharge, an unpleasant or fishy vaginal odour, vaginal discomfort and irritation. Some women experience no obvious symptoms.
Is BV the same as thrush?+
No. BV involves a bacterial imbalance, while thrush involves Candida (yeast). Symptoms can differ — for example, odour is often noticeable with BV and discharge is often thicker with thrush.
Why can BV cause unpleasant vaginal odour?+
Changes in the vaginal environment, including a rise in vaginal pH and a shift in vaginal bacteria, can be associated with an unpleasant vaginal odour.
Can BV come back?+
BV can recur. If your symptoms are new, persistent or recurrent, speak with your pharmacist or healthcare professional.
About pH
What is vaginal pH?+
Vaginal pH describes how acidic the vaginal environment is. A healthy vaginal environment generally maintains an acidic pH.
Why is an acidic vaginal environment important?+
The naturally acidic environment is associated with supporting beneficial Lactobacillus and the natural vaginal microbiological balance.
What does Lactic Acid do?+
Lactic Acid helps lower vaginal pH and helps maintain and restore the vagina's naturally acidic environment.
What are Lactobacillus bacteria?+
Lactobacillus species are beneficial bacteria associated with maintaining the naturally acidic vaginal environment and the natural vaginal flora.
About hydration
What is Sodium Hyaluronate?+
Sodium Hyaluronate is recognised for its moisture-binding properties. In Floraelle it helps moisturise the vaginal epithelial surface.
Can Floraelle help with vaginal dryness?+
Floraelle provides moisturisation of the vaginal epithelial surface and is designed to help alleviate symptoms associated with vaginal dryness, including discomfort, tension, itching and burning.*
Can vaginal dryness occur during menopause?+
Yes. Changes in oestrogen around perimenopause and menopause can affect vaginal tissue and moisture.
Can vaginal dryness contribute to discomfort during intercourse?+
Dry vaginal mucosa can contribute to friction and discomfort. Floraelle provides moisturisation of the vaginal mucosa, helping support vaginal comfort.
Using Floraelle
How do I use Floraelle?+
Remove one individually packaged tube, apply Floraelle vaginally according to the Instructions for Use supplied with the product, then dispose of the tube after use.
Why does Floraelle use individual tubes?+
Each tube is a pre-measured single-use dose. There is no separate reusable applicator, no measuring, and a fresh tube is used for each application — convenient at home and while travelling.
Can I use Floraelle during menstruation?+
Please refer to the Instructions for Use supplied with the product, or ask your pharmacist or healthcare professional. The Australian Instructions for Use wording will be published here.
Can I use Floraelle during pregnancy?+
Please refer to the Instructions for Use supplied with the product and speak with your healthcare professional. The Australian Instructions for Use wording will be published here.
When should I see my doctor?+
Speak with your pharmacist or healthcare professional if your symptoms are new, persistent, recurrent, severe, or if you are uncertain about their cause. Information on this website does not replace advice from a healthcare professional.